About School
Dude
SchoolDude is a nationally recognized provider
of online tools designed exclusively for the unique needs
of educational facility management professionals. Lake
Forest High School District 115 and Lake Forest Elementary
School District 67 have entered into a shared agreement
to use this broad suite of web-native applications to
enhance mangagement of facilities and aide in the provision
of maintance and Information Technology support.
District 67 and LFHS staff are encouraged to use
Maintenance Direct and IT Direct for the submission
of maintenance and technology work orders, respectively.
Link to a PDF version of a "How
To Use SchoolDude" powerpoint presentation. |
Maintenance Direct
Link
to Maintenance Direct (Used by district staff for maintenance
work order submission)
MaintenanceDirect is a powerful, online work management
tool that helps you streamline the entire work order process
from request to completion. It improves productivity and
efficiency by reducing data entry and phone calls for work
requests, improves customer service by automating communication
and feedback with requesters and it quickly generates simple
and detailed reports on work order status, costs and more.
It saves time and money by streamlining workflow It:
| Enables requesters to submit work
requests and check the status of requests online |
| Enhanced routing with programmable logic to manage
and automate approval and assignment of requests |
| Allows technicians to receive and
complete work assignments online |
| Records labor and purchase transactions |
| Enables mobile workers to receive
and complete work via a wireless/mobile device through
integration with MDWireless (sold separately) |
| Includes optional MaintenanceDirect Global feature
for aggregating individual work order related information
into a state level or organization-wide view for analysis
and reporting |
ITDirect
Link
to IT Direct (Used by district staff for Technology work
order submission)
ITDirect is a powerful, online technical help desk management
tool that streamlines the entire workflow process from incident
request to resolution. It improves productivity and efficiency
by reducing data entry and phone calls for work requests,
improves customer service by automating communication and
feedback with requesters, and
reduces incident requests by 10-20% through request troubleshooting
and self-help knowledgebase. It enables easy import of existing
inventory of IT assets. It...
| Manages incidents related to computers,
audio visual and telecommunications equipment |
| Enables requesters to submit technology requests
and check request status online |
| Helps requesters identify problems
at the point of request through request troubleshooting
questionnaires |
| Features work queues for grouping requests by problem
type and automatically routing and assigning incidents
to individuals or teams |
| Enables technicians
to receive and complete incidents via a wireless/mobile
device through integration with ITWireless(sold separately) |
FS Direct
Link
to FSDirect (used by facility managers only)
FSDirect is an online facility usage scheduling tool for
managing educational facility usage requests, tracking event
schedules, and accounting for usage expenses. It Maximizes
after-hours facility usage, reduces time required to manage
facility schedules, documents actual facility usage costs
to help justify rental rates, and improves coordination with
support resources (e.g. HVAC, custodial or setup requirements).
It...
| Enables event requesters to check
facility availability and submit usage requests online |
| Displays scheduled events on interactive calendar |
| Tracks facility usage costs & automatically
generates invoices |
| Automatically routes usage requests to approval managers |
